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Privacy Policy

Adam Mobilya Shop (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Adam Mobilya Shop
Registered Address: 2 Stratford St N, Birmingham B11 1BU
Email: info@adammobilya.co.uk
Phone: +44 77 7470 5000
ICO Registration Number: 16133796

We are the “data controller” of your personal data.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification and Contact Information: name, phone number, email address, postal address.

  • Transaction Data: order details, payment information, delivery details.

  • Device and Usage Information: IP address, browser type, and how you use our website.

  • Marketing Preferences: consent to receive marketing emails or messages.

  • Communication Records: emails, messages, and customer service interactions.

3. How We Collect Your Data

We collect data when you:

  • Make a purchase online, in-store, or via third-party platforms (Amazon, eBay, social media).

  • Create an account on our website.

  • Subscribe to our newsletter or marketing emails.

  • Contact our customer service team.

  • Interact with us via social media.

  • Visit our website (using cookies and tracking tools – see section 8).

4. Why We Use Your Data

We process your data to:

  • Fulfil your orders and deliver products.

  • Communicate with you about your purchase or enquiry.

  • Improve our website and customer service.

  • Send you promotional offers (if you have opted in).

  • Comply with legal obligations (e.g., tax and accounting).

We rely on the following lawful bases for processing your data:

  • Contractual necessity – to fulfill your order.

  • Legal obligation – for compliance with the law.

  • Consent – for marketing activities.

  • Legitimate interests – to improve services and prevent fraud.

5. Sharing Your Data

We may share your data with trusted third parties for the purposes above, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery partners (e.g., DPD, Royal Mail)

  • E-commerce platforms (Amazon, eBay)

  • IT service providers (e.g., hosting, cloud storage)

  • Regulatory bodies or authorities where legally required

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain your data only for as long as necessary for the purposes outlined in this policy, or as required by law. For example:

  • Purchase and transaction records: 6 years (HMRC requirement)

  • Marketing data: until you withdraw consent

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict our processing of your data.

  • Withdraw consent (for marketing).

  • Data portability (receive your data in a usable format).

  • Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

To exercise any of your rights, contact us at: [Insert Email]

8. Cookies

We use cookies and similar technologies on our website to:

  • Ensure functionality

  • Analyze usage

  • Improve experience

  • Deliver personalized content

You can manage cookie preferences through your browser settings. For more, see our Cookie Policy.

9. Marketing

You may opt in to receive promotional communications. You can unsubscribe at any time by:

  • Clicking the unsubscribe link in our emails

  • Contacting us directly

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website and dated accordingly.